1. Data controller
The data controller responsible for your personal data is:
Guidesyinventing
363 Oxford Street, London W1C 2JL, United Kingdom
Email: assist@guidesyinventing.world
Phone: +44 20 7514 3600
We provide general informational content about gentle strength training, including consulting-style guidance, personalised non-clinical plans, educational products, and structured programmes. We are not a healthcare provider and do not process special category health data through routine website use unless you voluntarily include such information in a message.
2. Scope of this policy
This Privacy Policy applies to visitors and customers who interact with our website, submit contact forms, purchase educational materials, participate in programmes, or communicate with us by email or telephone. It does not cover third-party websites linked from our pages; those sites maintain independent privacy practices.
By using our services, you acknowledge that you have read this policy. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
3. Categories of personal data we collect
3.1 Data you provide directly
When you complete our contact form, we may collect your name, email address, message content, and GDPR consent confirmation. If you purchase products or enrol in programmes, we may collect billing name, billing address, transaction references, and correspondence related to delivery of educational materials.
3.2 Data collected automatically
When you browse the site, our servers and optional analytics tools may record technical data such as IP address, browser type, device type, operating system, referring URL, pages viewed, and approximate geographic region derived from IP. Strictly necessary cookies support security and session integrity. Analytics and marketing cookies are used only with your consent as described in our Cookie Policy.
3.3 Data we do not seek
Please do not submit medical records, national insurance numbers, or other sensitive identifiers unless strictly necessary and requested in writing for a specific lawful purpose. Unnecessary sensitive data may be deleted without processing.
4. Purposes of processing and legal bases
Under the UK General Data Protection Regulation and Data Protection Act 2018, we process personal data only where a lawful basis applies:
- Contract: To respond to enquiries, deliver purchased educational products, administer programmes you join, and manage billing where applicable.
- Legitimate interests: To operate and improve our website, prevent fraud, maintain security logs, and understand aggregate usage patterns, balanced against your rights.
- Consent: For non-essential cookies, optional marketing communications, and any processing where we explicitly request consent.
- Legal obligation: To retain certain financial records for tax and accounting purposes where required by UK law.
We do not use your data to make automated decisions that produce legal or similarly significant effects. We do not sell personal data to data brokers.
5. Data retention periods
We retain personal data only as long as necessary for the purposes described:
- Contact form submissions: Up to twenty-four months from last correspondence, unless a longer period is needed to resolve an active dispute.
- Customer and programme records: Duration of the relationship plus six years where financial records are involved, consistent with UK limitation periods for contractual claims.
- Server and security logs: Typically ninety days, unless extended to investigate security incidents.
- Cookie consent records: Twelve months from the date of consent, then refreshed when you revisit.
- Marketing preferences: Until you unsubscribe or withdraw consent, plus a minimal suppression record to honour your choice.
When retention periods expire, we delete or anonymise data using secure methods. Anonymised aggregate statistics may be retained indefinitely.
7. International data transfers
Our primary systems are located within the United Kingdom or European Economic Area. If a processor transfers data outside the UK/EEA, we implement appropriate safeguards such as UK International Data Transfer Agreements, adequacy regulations, or Standard Contractual Clauses supplemented by transfer impact assessments where required.
You may request information about specific transfer mechanisms by contacting us using the details in Section 12.
8. Security measures
We implement technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, alteration, or disclosure. Measures include HTTPS encryption for website traffic, access controls limiting staff access to need-to-know bases, secure password policies for administrative systems, regular software updates, and contractual security requirements for processors.
No online transmission is completely secure. If you believe your interaction with us is no longer secure, please notify us promptly at assist@guidesyinventing.world.
In the event of a personal data breach likely to affect your rights, we will notify the Information Commissioner's Office where required and communicate with affected individuals when legally necessary.
9. Your rights
Depending on applicable law, you may have the following rights regarding your personal data:
- Access: Request confirmation whether we process your data and receive a copy.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion where processing is no longer necessary or consent is withdrawn, subject to legal exceptions.
- Restriction: Request limited processing in certain circumstances.
- Portability: Receive data you provided in a structured, commonly used format where processing is based on consent or contract and carried out by automated means.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Withdraw consent: Where processing relies on consent, without affecting prior lawful processing.
To exercise rights, email assist@guidesyinventing.world or write to our London address. We respond within one month, extendable by two further months for complex requests with notice. You may lodge a complaint with the Information Commissioner's Office (ico.org.uk) if you believe processing violates data protection law.
10. Children
Our website and services are directed at adults. We do not knowingly collect personal data from individuals under eighteen without parental authority. If you believe a child has provided data, contact us and we will delete it promptly.
11. Changes to this policy
We may update this Privacy Policy to reflect legal, technical, or business developments. The date at the top of this page indicates the latest revision. Material changes will be highlighted on the website where practicable. Continued use after updates constitutes acknowledgment of the revised policy where permitted by law.
12. Contact
For privacy questions or to exercise your rights, contact:
Guidesyinventing
363 Oxford Street, London W1C 2JL, United Kingdom
Email: assist@guidesyinventing.world
Phone: +44 20 7514 3600
See also our Cookie Policy, Terms of Use, and Refund Policy.